About Auto-Renewable Subscriptions

MealPrepPro comes with a 7 day free trial for all new customers. After the 7 day trial ends, MealPrepPro requires a subscription, charged either on a monthly or annual basis. The subscription will automatically renew unless cancelled at least 24 hours prior to the end of the subscription period. Once purchased, refunds will not be provided for any unused portion of the term. You may receive emails from Apple prior to your subscription renewing for the next period. Your subscription can be managed and auto-renewal be turned off by going to your iTunes Account Settings after purchase, as detailed below.

Tip #1 - Deleting any iOS app will not cancel any existing subscriptions you may have for that app 🤓


Cancel inside MealPrepPro

If you decide that MealPrepPro is not working for you or is not worth the outlay – no problemo! Thanks for giving the app a try. We’ve added a shortcut to manage subscriptions from inside the Settings tab of the MealPrepPro app.

Tip #2 - To edit subscriptions in MealPrepPro, go to Settings tab, scroll down to 'Subscription' & tap 'Manage' 👌


Cancel on any Apple Device

If you no longer have access to the MealPrepPro app, you can also manage or cancel your subscription by clicking this link or by following these steps inside the Apple App Store app:

  1. Go to Apple App Store app.

  2. Tap your Profile picture in the top right.

  3. Select 'Manage Subscriptions'.

  4. Choose the subscription that you want to manage - MealPrepPro.

Tip #3 - Click this link from any Apple device to be magically ✨ taken to your current iOS subscriptions.


Refunds

Regarding refunds, we’re afraid we don’t handle payments on our end. Payments are handled directly between your device and Apple’s servers. We are therefore unable to process refunds. Furthermore, auto-renewable subscriptions are unfortunately not refundable, but if there was a problem with your purchase you are able to reach out to Apple via their report a problem page.

Tip #4 - If there was a problem with any app purchases, you can contact Apple via this link ✋


Deleting Your Account

If you wish to delete your account, you can do so inside the MealPrepPro app also. As a European company, we are GDPR compliant and will not unnecessarily retain any of your data. If you have any queries, you can contact our Data Protection Officer here. Before starting the deletion process, make sure that you have cancelled your existing subscription(s), using the methods detailed above.

To delete your account, follow the steps mentioned in Tip #5. Once you navigate through the steps and complete the request, all your data will be permanently and automatically deleted from our services and from the MealPrepPro app. You will receive confirmation of this instantly inside MealPrepPro and be logged out from the service.

Tip #5 - To remove your account, go to Settings, tap 'Account'  >  'Delete Account'  & complete all 3 steps 👍


Have Any Feedback?

Lastly, if you have decided that MealPrepPro is not suitable for your needs – we completely understand. It will be a shame for us to lose you, but we understand that the app is not for everyone. If you did find anything specific about MealPrepPro that was not helping you achieve your goals and you can spare just 2 minutes, then do please write-in and let us know. We love to hear you and will always consider your feedback to help improve the experience + hopefully help more people like you become meal prep pro’s!